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Helpware

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

🔒 Cybersecurity

💰 Seed Round on 2016-01

B2B • SaaS • Cybersecurity

Helpware is a digitally enabled People as a Services Outsourcer dedicated to enhancing customer experiences for high-growth, market-disrupting, and technology companies. They specialize in providing a wide array of services such as digital customer experience, content control and verification, AI-driven customer service, back-office support, and data labeling. Helpware also assists in areas like digital marketing support, cybersecurity, and software development. Operating globally, they offer culturally aligned and scalable team solutions across multiple countries. Helpware aims to drive brand loyalty and efficiency for its clients by providing human task services integrated with technology solutions.

📋 Description

• Manage the full recruitment cycle: sourcing, screening, interviewing, and making offers • Build and maintain a strong candidate pipeline using various sourcing techniques • Collaborate with and support external recruitment partners • Ensure a positive and engaging candidate experience throughout the hiring process • Develop and maintain job descriptions and job postings • Facilitate offer negotiations and support hiring managers in final decision-making • Contribute to the development and optimization of recruitment processes and tools • Prepare and maintain summary reports and recruitment analytics • Stay updated on market trends and best practices in recruitment • Provide support during pre-onboarding and onboarding phases when needed (e.g., communication with new hires, hiring managers, vendors)

🎯 Requirements

• Proven experience as a Recruiter, ideally in mass hiring or high-volume environments • Strong English skills (B2 level or higher) • Experience with developing and implementing internal recruitment policies and procedures • Proficiency in MS Office; experience with ATS and HRIS systems is a plus • International hiring experience is a strong advantage • Analytical mindset with the ability to use data for decision-making and process improvement • Strong interpersonal, communication, and problem-solving skills • Team-oriented, proactive, and results-driven approach

🏖️ Benefits

• Competitive compensation linked to the UAH/USD rate • Medical and life insurance after the trial period • English classes with a native speaker • Corporate training and team events