Senior Product Manager, Care Coordination

April 27

HHAeXchange

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Better Homecare, Better Health

Healthcare • Home Care • Software • Technology • Homecare software

501 - 1000

💰 Private Equity Round on 2021-09

Description

• Own and oversee the success of multiple components across product lines of the HHAeXchange portfolio. • Be self-accountable for your product domain’s effectiveness in achieving broader strategic business objectives by formulating and executing product strategies, roadmaps, and release plans. • Develop deep understanding of your product’s target markets, features and functionality, limitations, opportunities, buyer/user personas, competitive advantages, threats, etc. • Support, lead, and develop a team of Product Managers to understand market needs and optimize high quality and high value throughput of the product R&D teams. • Conduct regular product roadmap reviews, product demos, and product advisory workshops with internal and external stakeholders. • Prepare and present new product business cases to senior leadership. • Partner with Product Management and Technology Leadership on long-term strategic initiative planning and resource alignment. • Partner with Sales and Marketing in areas such as understanding evolving market needs, ensuring success of campaigns, collaborating on packaging and pricing, assisting with large/complex sales opportunities, etc. • Partner with Implementation teams to ensure products can be implemented and configured efficiently based on varying market/client needs and help troubleshoot any bottlenecks through product enhancements and/or improved tooling. • Partner with Support and Client Success teams to facilitate smooth product releases, intake and understand customer feedback, and help troubleshoot product support call drivers.

Requirements

• 5+ years of experience in Product Management preferably in the health IT vendor space with experience in both strategic and tactical capacities. • 3+ years of experience in home health, home care, or related industries. • Preferably 2 years of people leadership experience leading Product Managers. • Expert-level communication skills for eliciting and understanding customer needs, conveying vision, authoring complex product requirements, and delivering crisp market-facing documents and presentations. • Ability to develop strong working relationships and assert influence across departments to manage stakeholder expectations and drive the overall success of the product. • In-depth understanding of Agile Product Management and Development principles.  Classroom Agile/Scrum training or certification a plus. • Familiarity with SaaS business model and associated product health metrics and configuration concepts. • Experience in defining and/or executing on go-to-market strategies and plans. • Working experience with Jira, Confluence, Aha!, or similar tools. • Familiarity with API integration development, 3rd party support, web application framework and database concepts. • Ability to communicate clearly and build strong relationships with customers and internal team members.

Benefits

• Travel up to 10%, including overnight travel