IT Administrator

April 17

Hinge Health

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Pioneering the world's most patient-centered Digital Clinic

digital health • employee benefits • mobile app • internet • software

1001 - 5000

💰 $200M Secondary Market on 2021-10

Description

• IT Administrators at Hinge Health are crucial to the smooth operation of our technological infrastructure. They ensure the day-to-day configuration, administration, and troubleshooting of all IT assets, holding a position of high trust with administrative access to our most sensitive systems. This role requires meticulous management of hardware inventory and endpoint lifecycle, from acquisition to disposal, ensuring that all devices meet the diverse needs of our team while maximizing cost-effectiveness and compliance with environmental standards. • Efficient Platform Access Management: Ensure seamless access for employees across numerous platforms, maintaining the integrity of our security protocols through rigorous Role-Based Access Control (RBAC) compliance. • Proactive Asset and Vendor Management: Oversee the lifecycle of hardware inventory, from procurement to buyback, while negotiating and managing relationships with vendors to secure optimal value and service. • Advance Security Measures: Collaborate closely with the security team to implement and maintain robust security strategies for all endpoints, including specialized equipment. Support the enhancement of our organizational security posture through regular audits and strategic improvements. • Policy Development and Automation: Contribute to the creation and enforcement of IT policies that align with our business objectives. Leverage automation to reduce error rates in configuration changes and improve process efficiency. • Leadership in IT and Security Awareness: Lead technology training sessions to foster a culture of good security practices and efficient IT resource utilization across the company. Use empathy to build trust and a positive IT culture throughout the organization. • Project Management Excellence: Manage critical IT projects, ensuring they are completed on time, within budget, and meet the evolving needs of the organization. Foster cross-departmental collaboration to ensure IT solutions align with broader business goals. • Research and Innovate: Stay ahead of industry trends by researching emerging technologies and recommending innovative solutions that benefit the organization.

Requirements

• Flexibility with Focus: We are looking for candidates who are flexible and can manage a variety of responsibilities with a focused approach. You should excel in a structured environment where adaptability to evolving IT needs is key to our success. • Proactive Delivery: Consistently deliver high-quality solutions on time. You should be adept at resolving issues promptly and maintaining high standards in your work. • Domain Expertise: Possess a solid understanding of IT systems, with the ability to apply common idioms and best practices to solve everyday challenges efficiently. • Problem-solving Excellence: We value critical thinking and analytical skills. You should be capable of identifying trade-offs and crafting innovative solutions to complex problems. • Strong Communication: Communicate clearly, timely, and directly with peers and stakeholders, ensuring that everyone is aligned and informed. • Commitment and Resilience: Prepared to work long hours and get your hands dirty. Embrace the fast-paced, ever-evolving startup environment at Hinge Health and contribute to our continuous growth. • Cross-functional Collaboration: Engage actively with different teams, understanding their needs and delivering IT solutions that support the broader organizational goals.

Benefits

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live. • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. • Modern life stipends: Manage your own learning and development