Channel Operations Associate

🔥 12 hours ago

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Houst

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏠 Real Estate

☁️ SaaS

🛍️ eCommerce

💰 Funding Round on 2020-09

Real Estate • SaaS • eCommerce

Houst is the world's largest Airbnb management company, specializing in short-term lets. Founded in 2015, Houst offers a comprehensive range of services designed to optimize Airbnb management. These services include multi-platform listings, professional photography, price optimization, guest vetting, check-ins, cleaning, housekeeping, and property maintenance. With operations in 19 cities globally, including major locations like London, Paris, Dublin, and Sydney, Houst aims to maximize rental income while minimizing the hassle for property owners. They provide expert support throughout the hosting process, ensuring properties are managed efficiently and effectively to earn more rental income.

📋 Description

• Listing Management: Take charge of the creation, updating, and maintenance of listings across multiple booking platforms, ensuring accuracy and appeal. • Quality Assurance: Uphold the highest standards by conducting thorough reviews of all listings, ensuring consistency and excellence in every detail. • Internal Collaboration: Act as a bridge between the Channels team and other departments, facilitating smooth communication and coordination. • Data Analysis: Use tools like Excel or Google Sheets to analyse listing and revenue performance, presenting actionable insights to improve outcomes. • Problem Solving: Proactively identify issues, troubleshoot platform challenges, and implement solutions to improve efficiency. • Operational Excellence: Refine team workflows, ensure timely delivery of tasks, and contribute to quarterly objectives.

🎯 Requirements

• Experience: 2-3 years in operations, listing management, or similar roles within a fast-paced, tech-driven environment. • Analytical Skills: Proficiency with tools like Excel or Google Sheets, with the ability to analyse data and extract actionable insights. • Detail-Oriented: Extreme attention to detail and a commitment to delivering high-quality work. • Problem Solving: A resourceful and proactive approach to identifying and resolving issues. • Organisational Skills: Strong time management abilities to handle multiple tasks and projects effectively. • Communication: Excellent written and verbal communication skills, with a proven ability to collaborate with diverse teams and stakeholders. • Passion: A genuine enthusiasm for delivering exceptional guest experiences and contributing to host success. • Fluent or business level English, written and spoken • You will also need: • A quiet, dedicated workspace • Headset with mic and webcam • Stable high speed internet with backup, minimum 5 Mbps • Laptop or desktop with at least quad core 2.5GHz CPU, 8GB RAM, 128GB SSD

🏖️ Benefits

• This is a contractor role. • We do not provide government mandated benefits such as SSS, PAGIBIG or PhilHealth. • We do not provide equipment. You’ll need to meet the minimum tech requirements before starting.