Key Account Manager – Energy Industry, BPO & Software Solutions

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hsag Heidelberger Services AG

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

⚡ Energy

🤝 B2B

☁️ SaaS

Energy • B2B • SaaS

hsag Heidelberger Services AG is a German service and consulting company focused on the energy sector, providing business process outsourcing, billing (heating and operating costs), system and management consulting, and digital solutions. The company offers data cleansing, RPA, chatbots, digital experience checks, marketing, and event services (e. g. , a Zukunftskongress) to energy utilities and suppliers to support IT transformation, customer service automation and end-to-end value chain operations. hsag positions itself as a B2B partner helping energy companies improve processes, customer experience and digital platforms.

📋 Description

• Responsible for comprehensive account management and development of our B2B customers • Building long-term customer relationships and managing existing accounts • Close collaboration with internal departments to develop optimal solutions • Preparation of tailored proposals and negotiation to secure successful contract agreements • Participation in customer visits and industry events or trade fairs

🎯 Requirements

• Solid experience in the commercial energy sector within a SaaS or service-provider environment • Completed degree in Business Administration, Energy Management, or a comparable field • Proven experience selling complex energy-sector process and software solutions • Strong negotiation skills and the ability to perform successfully in demanding situations • Customer-oriented, meticulous and responsible working style, combined with strategic thinking

🏖️ Benefits

• Permanent employment contract and flexible working hours • Nationwide remote work from home, including full hardware provision • Competitive compensation with fixed salary, variable component and company car • Company pension scheme for additional financial security • Tax-free communication allowance (up to €40 per month) • 54% subsidy for the Deutschlandticket • Diverse training and development opportunities through our hsag Academy • Health management via the Work-Life Portal app • Annual employee satisfaction survey to continuously improve the work environment • Team events and cross-location celebrations