HubSpot
1001 - 5000 employees
Founded 2006
đ¤ B2B
âď¸ SaaS
B2B ⢠SaaS ⢠Marketing
HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.
Digital Technical Customer Support, Chat
Job not on LinkedIn
đĽ 9 minutes ago
đŠđŞ Germany â Remote
đľ âŹ30k - âŹ35k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Customer Support
đŁď¸đŠđŞ German Required
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HubSpot
1001 - 5000 employees
Founded 2006
đ¤ B2B
âď¸ SaaS
B2B ⢠SaaS ⢠Marketing
HubSpot is an AI-powered customer platform that combines marketing, sales, and customer service software into one integrated suite. With over 238,000 customers in 135 countries, HubSpot offers tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce. With products like Marketing Hub, Sales Hub, Service Hub, and Content Hub, HubSpot enables businesses to generate leads, close deals, and provide excellent customer support, all while using AI to enhance operations and insights. The platform is designed to unify teams and customer data, supporting both small startups and large enterprises in their growth journey.
đ Description
⢠Customer support via chat ⢠Ensure customer satisfaction ⢠Update documentation and processes ⢠Cross-team collaboration with other departments ⢠Process optimization
đŻ Requirements
⢠Excellent communication skills ⢠Technical affinity: experience with helpdesk tools like Intercom and Jira ⢠Strong organizational skills ⢠Team player ⢠Very good German language skills ⢠English and any additional foreign language skills are a plus
đď¸ Benefits
⢠Modern, dynamic work environment ⢠Flat hierarchies & agile working methods ⢠Passionate team ⢠100% remote work ⢠Workation opportunities ⢠Welcome bonus
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