Agile Delivery Lead

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Human Made

51 - 200 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Human Made is a leading global WordPress agency, specializing in creating enterprise-grade content platforms and providing digital consultancy since 2011. The company develops scalable and secure WordPress solutions for some of the world's largest organizations, including brands like Standard Chartered and Harvard Gazette. With a diverse, fully remote team, Human Made is renowned for its expertise in building platforms that adapt to large teams and complex workflows, while driving engagement and return on investment. They also offer services in UX/UI design, CMS architecture, content migration, and ongoing technology consultancy. Human Made is committed to open-source innovation and serves clients across the globe, ensuring secure, scalable, and high-performing solutions tailored to their clients’ needs. Their services include enterprise WordPress audits, staff augmentation, and seamless migrations from other platforms.

📋 Description

• Manage each project's scope and timeline • Create and maintain a team culture that facilitates shared responsibility for successful delivery • Guide and coach teams on agile framework principles and practices • Define and refine project scope, estimates, and resource requirements with the squad • Prepare and facilitate virtual or in-person workshops • Facilitate meetings to monitor progress and resolve team issues • Remove impediments or guide the team in removing them • Assess the time and financial impact of scope changes and communicate with stakeholders • Identify risks and mitigation strategies • Determine when to use experiments for learning and solutioning • Monitor project budgets and report status to the company • Manage allocation of project needs with squad composition • Facilitate engagement with internal and external stakeholders and delivery partners • Build client partnerships and align teams with clients' business goals • Communicate proactively with clients and internal teams, including difficult conversations • Use data to support critical decisions • Develop creative and technical judgment and pursue high-quality output • Share progress with internal and external stakeholders • Conduct team reviews and retrospectives • Present metrics and report progress, team status, and issues to support continuous improvement

🎯 Requirements

• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II) or similar qualifications desirable • Experience in a scrum master / agile delivery role • Experience working in dynamic, multi-project environments and adapting quickly between contexts • Experience applying Scrum, broader agile principles, and data-driven approaches • Experience in an enterprise agency environment and/or hands-on Scrum expertise • Strong servant leadership, negotiation, facilitation, situational awareness, conflict resolution, and transparency skills • Ability to negotiate and adapt project scope in response to change • Strategic and driven mindset • Experience using project management tools, budget/time tracking tools, and issue tracking software; ability to recommend appropriate tools • Strong written and oral communication skills and ability to communicate technical concepts • Knowledge of web technologies including WordPress, PHP, HTML/HTML5, CSS, JavaScript, version control systems, and hosting/deployment best practices

🏖️ Benefits

• 100% remote, async‑first culture. • Enhanced paid parental leave policy • 35 day holiday policy • Company equipment • Special Exceptions leave for milestone life events (after one year of service) • Sickness and carers leave • Regular company retreat • Conference and training budget • Remote working allowance • enhanced pension

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