Account & Sales Order Management Specialist

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Hunt St

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

📋 Description

• Receive inbound leads and enquiries; quickly prepare quotes, presentations, and make product recommendations. • Answering questions or addressing concerns throughout their decision-making process. • Speak with customers to answer questions, gather information, and obtain feedback on broader opportunities and project dependencies. • Record opportunities and make notes in the CRM. • Understand the client's product and branding objectives, and make recommendations to meet their needs in line with company strategy. • Accurately input and manage customer orders in the company's order management system, ensuring all specifications are captured, including materials, design, quantity and delivery timelines. • Coordinate purchase orders with suppliers, tracking progress from placement through to delivery. • Manage the company job board to keep all active orders visible, on schedule and properly documented. • Work directly with clients to obtain sign-off on quotes and artwork approvals ahead of production. • Assist customers with product enquiries and provide knowledgeable recommendations. • Prepare professional client-facing presentations and quotations. • Identify and recommend suitable products and branding methods based on client needs, budget and intended use. • Maintain and update client records in HubSpot (Enterprise Sales licence). • Support team members with sales and order-related tasks as needed. • Prepare and present artwork proof designs for client review using Canva, Google Slides or Adobe Illustrator. • Brief and coordinate more complex artwork requirements where needed. • Ensure artwork files are production-ready and meet supplier specifications.

🎯 Requirements

• Minimum 3 years of experience in the **custom-branded apparel and promotional products industry is essential**, managing client orders from quotation through production and delivery. • Strong knowledge of customisation methods, including **embroidery, screen printing, heat transfers, laser engraving, and digital printing**, with an understanding of their applications and limitations. • Experience using one or more industry-specific order management/ERP platforms such as **HOOPS, commonsku, Antera, FacilisGroup, MPower, SAGE, DecoNetwork, BigCommerce**, or similar systems is highly valued. • Proficiency with business and design tools, including **Adobe Illustrator, Canva, HubSpot, Google Workspace, Xero**, and the ability to create professional artwork proofs. • Comfortable usingAI tools such as** Gemini, Midjourney**, or similar platforms to improve productivity and design workflows. • Strong IT skills with the ability to navigate multiple platforms simultaneously and manage multiple orders in a fast-paced environment. • Commercial awareness with a good understanding of pricing, margins, and markups. • Excellent written and verbal English communication skills, strong attention to detail, and exceptional organisational skills. • Proactive, self-motivated, and solutions-oriented, with the ability to work independently. • Experience working with **Australian or other international clients** is highly desirable.