Inside Sales Representative

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Hygiena

501 - 1000 employees

💊 Pharmaceuticals

💰 Private Equity Round on 2016-07

Food & Beverage • Healthcare • Pharmaceuticals

Hygiena is a leading provider of innovative diagnostic solutions focused on hygiene and food safety testing. With an extensive range of products for the detection and monitoring of contaminants such as microorganisms, allergens, and mycotoxins, Hygiena serves various sectors including food and beverage, healthcare, hospitality, and pharmaceuticals. Their commitment to quality and safety ensures that businesses can meet the highest standards in their operations, promoting a healthier world through advanced technology and reliable testing solutions.

📋 Description

• Support Territory Sales Managers (TSMs) to maintain and strengthen general account portfolios. • Build and maintain strong client relationships to ensure long-term business and customer satisfaction. • Provide comprehensive post-sales support and address client concerns proactively. • Conduct regular phone outreach to clients to promote Hygiena products and solutions. • Target and engage inactive or declining accounts to recover lost sales velocity. • Partner with TSMs and use Sales Operations data to identify account health risks. • Implement retention strategies to reduce customer churn across the territory. • Identify and qualify high-potential leads through cold calling, email, and social media. • Manage and execute inbound inquiry routing based on established assignment rules. • Accelerate the sales cycle by identifying, cleaning, and inputting new contact data into the CRM. • Generating sales reports, analyzing performance metrics, and providing regular updates to management on sales activities, forecasts, and results. • Develop formal sales plans and strategies to penetrate new markets and increase market share and profitability of the territory.

🎯 Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field preferred. • Proven experience in sales, preferably in a B2B or B2C environment (preference: 2 years' experience). • Excellent communication skills, both verbal and written, with the ability to engage and persuade clients effectively. • Strong negotiation and closing skills with a track record of meeting or exceeding sales targets. • Ability to work independently and collaboratively in a team-oriented environment. • Detail-oriented with excellent organizational and time management skills. • Proficiency in using CRM software and Microsoft Office Suite. • Results-driven mindset with a passion for delivering exceptional customer service. • Adaptability to handle multiple tasks and prioritize responsibilities in a fast-paced environment. • Positive attitude, resilience, and willingness to learn and grow in the sales profession.

🏖️ Benefits

• 15 days of PTO & 10 paid company holidays • Medical with HSA employer contribution, Dental, Vision available • Company paid Life Insurance, Short* and Long-Term Disability and an Employee Assistance Program • 401(k) with Safe Harbor and Profit-Sharing employer contributions • Tuition Reimbursement program • Charitable Contribution matching • Employee Referral bonus opportunities

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