Country Manager

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IGAMINGHUNT

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🎲 Gambling

Recruitment • Gambling

IGAMINGHUNT is a recruitment and HR consultancy specializing in the iGaming sector, focusing on providing top talent and staffing solutions to online gambling companies worldwide. They emphasize understanding the business needs within the iGaming industry to recruit effectively for positions such as management, marketing, product development, and HR roles. With a strong grasp of the challenges faced by iGaming start-ups, IGAMINGHUNT provides insights into the industry's dynamics and counsels companies on common pitfalls. Their services extend across various global iGaming hubs including Malta, Gibraltar, and the UAE, offering a strategic advantage in recruitment efforts catered specifically to the gambling market.

📋 Description

• Take full ownership of the GEO’s P&L and overall market performance, reporting directly to the CEO/COO • Build and scale the brand presence within the target market, either from scratch or by improving an existing setup • Manage and coordinate local operations across traffic acquisition, product localization, payments, CRM, VIP, support, partnerships, and reputation management • Conduct audits of core metrics, domains, payment infrastructure, affiliate setup, and operational processes • Drive user acquisition activities with a strong focus on affiliate traffic and FTD growth targets • Oversee CRM and retention initiatives, including reactivation campaigns and local communication channels • Develop and manage VIP programs with a focus on increasing GGR contribution from VIP players • Ensure customer support performance meets agreed SLA, FRT, CSAT, and FCR targets • Coordinate local partnerships, influencer collaborations, media plans, and brand positioning activities • Build, onboard, and manage local teams while monitoring operational efficiency and employee engagement • Monitor market competition and prepare regular competitive intelligence reports • Lead reputation management activities, including review platform monitoring and crisis response coordination • Work closely with HQ functions including Product, CRM, Finance, Legal, and Tech teams • Track and optimise key business KPIs including FTD, LTV/CAC, retention, NGR, VIP share, payment uptime, support CSAT, and brand sentiment

🎯 Requirements

• Must-have 3+ years of experience in iGaming across affiliate, traffic, product, or country operations • Strong understanding of .com economics, including CAC, LTV, NGR, and affiliate revshare models • Experience launching and scaling operations in one of the following markets: Türkiye, India, Europe • Experience working with PSP/payment infrastructure within offshore verticals • Experience building and managing local teams, including hiring, onboarding, and KPI management • Strong analytical mindset with the ability to work with dashboards and build actionable hypotheses • Understanding of CPA/revshare mechanics and affiliate tracking platforms such as Affise, Tune, Cellxpert, etc. • Languages proficiency: Upper-intermediate level of English • Experience working with streamers and influencers within the iGaming sector

🏖️ Benefits

• Direct collaboration with the CEO/COO and fast decision-making processes • Full ownership of the GEO, including P&L, team, and strategic direction • Dedicated budgets for affiliates, influencers, and infrastructure with a high level of autonomy • Support from experienced central office teams across Product, CRM, Finance, Legal, and Tech • Transparent KPIs and clearly structured growth phases • Fully remote setup with a flexible schedule