Digital Account Manager

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Insense | TikTok & Meta Partner

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 $2.6M Seed Round on 2022-02

Marketing • Social Media

Insense is a platform that facilitates collaboration between brands and creators for producing user-generated content (UGC) and influencer ads, particularly on platforms like TikTok and Instagram. As a TikTok and Meta Partner, Insense offers tools to streamline the production and distribution of creator content for marketing purposes. Brands can utilize Insense's services for acquiring high-quality, authentic UGC, managing creator relationships, and enhancing ad performance through whitelisted ads and other creative content solutions. The platform supports businesses by connecting them with suitable creators and managing content campaigns efficiently.

📋 Description

• Act as the main point of contact for clients, ensuring an outstanding experience from onboarding to campaign execution. • Build strong, trust-based relationships with clients by understanding their objectives and consistently delivering value. • Proactively address client concerns, solve challenges, and ensure high satisfaction and retention. • Identify upsell & cross-sell opportunities, helping clients scale their influencer marketing efforts. • Oversee the end-to-end execution of influencer campaigns, ensuring projects stay on track and exceed expectations. • Coordinate with Influencer Marketing Managers to source and match creators to campaigns. • Manage campaign timelines, budgets, and deliverables, ensuring smooth collaboration between internal teams and clients. • Maintain clear and timely communication with clients and internal stakeholders. • Guide brands in developing high-performing ad creative concepts for influencer marketing and paid social campaigns. • Collaborate with Creative Strategists and Motion Designers to refine briefs and provide actionable feedback. • Work closely with the Paid Media Specialist to ensure content is optimized for performance marketing objectives. • Work with creators to ensure high-quality content production that meets brand guidelines. • Coordinate with motion designers to ensure smooth post-production and final creative asset delivery. • Provide structured feedback to creators and the production team to refine content.

🎯 Requirements

• 4+ years in account management, client success, or project management, ideally in an agency, influencer marketing, or digital marketing role. • Strong digital marketing expertise, including influencer marketing, UGC, and paid social. • Exceptional project management & organizational skills—able to handle multiple campaigns at once. • Excellent client communication & relationship-building skills—proactive, empathetic, and solutions-driven. • Comfortable working in a fast-paced, collaborative environment with cross-functional teams • Detail-oriented with a problem-solving mindset, ensuring campaigns run smoothly from start to finish. • Bonus points: Experience working in a startup or fast-growing company. • Familiarity with influencer marketing platforms or paid media strategies.

🏖️ Benefits

• Forever remote role • Work from anywhere • Salary in USD commensurate with your experience and location • + 15 days off + US holidays • International exposure to global clients and employees in AMER + EMEA • Professional growth opportunities - cultivate your knowledge in influencer marketing, e-commerce, and paid social