Customer Success Manager – Account Manager, Field Sales

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🕒 May 12

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instagrid

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

⚡ Energy

Energy • Construction • Events

Instagrid is a company that develops advanced portable power supplies, providing reliable and sustainable power solutions across various industries. Their innovative products, such as Instagrid ONE, Instagrid GO, and Instagrid LINK, aim to replace traditional combustion generators, offering cleaner and more efficient energy alternatives. With a focus on reducing greenhouse gas emissions and operational costs, Instagrid is reshaping how businesses leverage portable energy for their operations.

📋 Description

• You build long-term, trust-based customer relationships through regular on-site visits in your region and maintain them sustainably • You ensure a smooth start by implementing our products directly at the customer's site and training the on-site team • You identify upselling and cross-selling opportunities during conversations and proactively convert them into measurable results • You monitor metrics for your region and expand customer relationships sustainably • You collect valuable "from-the-field" feedback and coordinate with our internal teams • You conduct regular strategy meetings with key accounts to demonstrate the value of our solution and strengthen the partnership • While on the road, you document your interactions in our CRM system

🎯 Requirements

• 2–5 years of professional experience in Customer Success, Account Management, or technical sales – preferably in field sales • Regional presence: Ideally you live in Eastern Germany (e.g., Berlin, Leipzig, Dresden, or Magdeburg) • Willingness to travel: You are used to being on the road and hold a valid driver's license (Class B) • Sales mindset: You enjoy direct customer contact and have a keen sense for commercial opportunities • Strong communication skills: Confident in German and English at various levels • Self-responsibility: You organize your routes and priorities independently and appreciate the freedom to manage your territory autonomously • Resilience: You thrive in a dynamic startup environment and remain composed even with a busy schedule

🏖️ Benefits

• Competitive compensation package with fixed and variable components (including an additional bonus for exceeding targets) • Flexible working hours and the option to work remotely • 30 days of vacation • 5 additional special leave days for significant occasions • Company car (electric), also available for private use and on weekends • Provision of a laptop (macOS or Windows) and a smartphone (Apple)