Enrollment Specialist

May 3

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InStride Health

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Evidence-based anxiety and OCD treatment for kids, teens, and young adults (ages 7-22).

anxiety • ocd

51 - 200

💰 $26M Venture Round on 2022-10

Description

• The Enrollment Specialist (internally referred to as the Patient and Family Intake Specialist) is responsible for patient/family recruitment, serving as the point of contact for prospective families with questions about our program, and managing referring provider relationships • You play a pivotal role as the front-line representative of our organization, driving efficient access to care for patients and families to our program • Responsible for managing new patient/family applications to our program and helping determine clinical fit • Serve as the champion for each patient applying to our program, fighting for patients who have struggled to find care and bounced around the system • Requires close collaboration, high-level communication, and customer service skills

Requirements

• Experience in an inside sales role, or comparable experience where forming relationships has been key to championing a program and/or product • Experience in a clinical role, and/or youth/family-facing service position (teaching, coaching, etc.) • Experience working as part of a multifaceted, collaborative team • Behavioral health experience (preferred) • Experience working in a start-up or entrepreneurial environment (preferred) • Bachelor’s or Master’s degree

Benefits

• Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment • Ability to help hundreds of children and families access desperately-needed evidence-based care • Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem • Competitive compensation and generous benefits package for doing what you love • 401(k) with employer matching • Paid parental leave policy • 4-week paid sabbatical after 5 years of employment • Fully remote work environment, enabling you to work from the comfort of your home with periodic, in-person team retreats