Sr. Solutions Engineer APAC

March 20

Instructure

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Amplify teaching. Elevate learning. Intensify impact.

education • learning management system • software as a service • education platform • employee engagement

1001 - 5000

Description

• Partner with Account Executives to manage complex and multi-stakeholder opportunities • Develop and deliver tailored product demonstrations that are simple but engaging to a range of sectors including Higher Education, K12 and Registered Training Organisations • Discover and analyse individual customer goals and pain points and map those back into the appropriate Platform solution(s) • Analyse and respond to technical requirements in RFIs/RFPs and determine which Instructure solutions, services and partners will be required to meet the client needs • Understand and document customer requirements to support a successful evaluation, proof of concept and implementation • Be a lifelong learner and develop your and your team's skills continuously • Partner closely with our customer experience teams to ensure an amazing customer experience - for life

Requirements

• Recommended 5+ years of sales engineering or solution consulting experience in a SaaS organisation • Applied understanding of teaching, instructional design, or education administration • Technical understanding of education technology, web technology, systems integration, SaaS, student information systems, APIs, etc. • Self-motivated, self-reliant, collaborative, and communicative • Articulate and compelling presentation skills with the ability to present to a wide range of stakeholders, both virtually and face to face and in high stakes scenarios • Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches • Must be prepared for extensive domestic and international travel if/when conditions permit (up to 50%)

Benefits

• Excellent benefits and perks because we want you to be happy and healthy: business travel insurance, contribution to your health and fitness/welfare, life insurance, study leave, tuition reimbursement and more! • Employee stock purchase plan • Active support for your professional development utilising online and in person learning opportunities, mentoring, and a hands-on approach to management by managers who actually care • Company-provided Mac laptop • Most importantly, you get to work with a tight-knit team who embrace innovation and are committed to being excellent at what they do