Head of Product Management

October 9, 2023

interface.ai

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Intelligent Self-Service for Banks and Credit Unions.

NLP • AI • ML • Chatbots • Artificial Intelligence

51 - 200

Description

• Define and execute our Conversational AI solutions' product vision and strategy, ensuring alignment with overall business objectives. • Own the product roadmap, prioritizing features and enhancements based on customer needs, market trends, and competitive analysis. • Collaborate closely with cross-functional teams, including engineering, design, and sales, to drive the development and launch of new products and features. • Develop and maintain deep domain expertise in Conversational AI and the financial services industry, staying up-to-date on relevant trends and technologies. • Lead customer discovery efforts, gathering and synthesizing feedback to inform product development and go-to-market strategies. • Manage and mentor a team of product managers and analysts, fostering a culture of innovation, collaboration, and continuous improvement. • Establish and track key performance indicators (KPIs) to measure product success and drive data-driven decision-making. • Develop and maintain relationships with strategic partners, industry influencers, and customers to stay ahead of market needs.

Requirements

• 10+ years of experience in product management, with a focus on Conversational AI, natural language processing (NLP), or related fields. • Proven experience in building and scaling AI-powered products from 0 to 1 and 1 to 10, preferably within the financial services industry. • Strong technical background, with the ability to understand complex AI technologies and effectively communicate with engineering teams. • Exceptional leadership and interpersonal skills, with experience managing cross-functional teams. • Solid understanding of the financial services industry, its unique challenges, and regulatory requirements. • Demonstrated ability to think strategically and make data-driven decisions. • Outstanding written and verbal communication skills, with the ability to present complex ideas clearly and effectively. • A passion for Conversational AI and a commitment to improving customer experiences in the financial services industry. • Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.

Benefits

• Remote First Policy • Comprehensive Insurance Policy • A chance to have a big impact early in your career