VP of Operations - (Financial Services)

February 3

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Invisible Technologies Inc.

Scale operations. Cut costs. Support your team.

Productivity • Project Management • Data Clean-Up • Operations • Outsourcing

51 - 200

Description

• The VP of Operations (Financial Services) will be responsible for leading and managing the overall operations of the company’s Financial services vertical. This includes developing and implementing strategies to increase efficiency, scalability and customer satisfaction, as well as leading and managing the operations team and working closely with other departments to ensure a seamless delivery experience for customers. • The three core pillars of your responsibilities will be: - Operations Management: indirectly managing a team of hundreds of operations talent and directly managing a team of several Operations Managers and Operations Analysts as they manage the production of unique and highly nuanced processes. - Client Management: partnering with researchers and managers at our clients’ companies at both the strategic and tactical levels, working with them to define their needs, map their processes, and ensure our work is achieving their goals. - Systems Thinking: constantly iterating on the design of our processes, applying to both external AI training processes that we run for our clients as well as internal management systems that help you manage your team more efficiently and effectively. Whilst some process innovations will not require new technology, others will. You will partner with product managers on Invisible’s technologies team to be able to create new technologies.

Requirements

• Strong familiarity or exposure to the Financial Services sector. • Intimate knowledge of key business processes within the Financial Services. • Experience managing an organization of at least 50+ people (though 200+ would be preferred). • Been in client-facing roles in a consulting or strategic partnership capacity.

Benefits

• Substantial equity compensation • Flexible Work Schedule • Unlimited Vacation Days • Work Remotely

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