Outbound Sales Agent, US

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iSTA Solutions

1001 - 5000 employees

🤝 B2B

⚕️ Healthcare Insurance

☁️ SaaS

B2B • Healthcare Insurance • SaaS

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Conduct high-volume outbound calls to prospective customers. • Engage prospects via phone, SMS, and other communication channels where applicable. • Build rapport quickly and confidently manage objections. • Encourage prospects to complete an online financial application. • Accurately capture and update customer information within the CRM. • Maintain detailed notes and follow-up activities. • Meet daily activity and conversion targets. • Work closely with the U.S.-based sales team to ensure smooth handover of qualified applications.

🎯 Requirements

• Proven cold calling experience - comfortable making 80 - 100 outbound calls per day and sustaining energy and quality throughout. • Proven track record of meeting or exceeding sales targets. • Excellent verbal and written English communication skills. • Confident, persuasive, and resilient personality. • Ability to think on your feet rather than relying solely on scripts. • Comfortable handling objections and maintaining professionalism under pressure. • Strong computer literacy, including MS Office, Outlook, and CRM systems. • Experience using CRM platforms (Close.com experience advantageous). • Previous financial services, lending, insurance, or related sales experience will be highly advantageous.

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