Systems Engineer II, Infrastructure (2nd Shift HI)

March 21

iT1

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Virtualization • Connectivity • Communications • Data Management • Technical Services

51 - 200

Description

• Supports, monitors, tests, and troubleshoots hardware and software-related issues • Intermediate level of network troubleshooting and configuration (Meraki, Cisco, VPN tunnel creation, etc.) • Intermediate level of troubleshooting Windows-based systems, i.e., Windows 10, file servers and Windows Server platforms • Intermediate level of troubleshooting in Azure i.e., server, storage, and networking, active directory services • Supporting O365 office productivity software i.e., Outlook, SharePoint, Teams, etc. • Provide internal IT support for sales and operations staff to include basic computer troubleshooting, phone, and email support • Maintain and develop required diagrams, documentation, and procedures of Internal/Client environments • Update and maintain IT asset management records • Be a point of escalation for technical support issues

Requirements

• 5-7 years of network support experience • 5-7 years of previous infrastructure support experience • 5-7 years of O365 support experience • Bachelor’s Degree in Computer Science/Technology (preferred) • Established track record in IT technologies (Linux/Windows Servers, Active Directory, Data Center and Client/Server Application Support)

Benefits

• Health Insurance, Vision, Dental, and Life Insurance • Paid Vacation, Paid Holidays • 401K Plan with company match (eligible after 1 year of employment) • In-house fitness center