ServiceNow SPM Architect

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Jeevan Technologies (a Nobl Q company)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Jeevan Technologies (a Nobl Q company) is a digital transformation and enterprise technology consultancy that helps mid-market and enterprise clients modernize ERP, cloud and application landscapes. It provides advisory and professional services (technology and business-process advisory, product design and business value assessment), platform implementations (SAP, Oracle, Salesforce, Microsoft, ServiceNow), custom development (front-end, back-end, enterprise integration), embedded & IoT engineering, data management, and AI/machine-learning solutions, plus managed services to automate operations and deliver industry-specific solutions.

📋 Description

• Lead end-to-end architecture and implementation of the ServiceNow SPM suite across demand, project, portfolio, resource, and financial management modules • Define and maintain the enterprise SPM architecture and multi-year technology roadmap • Ensure scalable, secure solutions aligned with ServiceNow best practices and CSDM/CMDB data models • Drive out-of-the-box adoption and architectural governance • Configure Investment Funding, Strategic Planning Workspace, Alignment Planner, and Business Planning Portal • Facilitate portfolio governance, demand intake, and resource allocation workshops • Architect Agile delivery capabilities integrated with project and portfolio layers • Define integration strategies with ERP, SAP, Planview, Clarity, Jira, ITSM, and other systems • Architect REST, SOAP, MID Server, and IntegrationHub data flows • Lead workshops, design sessions, and architecture reviews with PMO, Finance, IT, and business stakeholders • Advise senior client and executive stakeholders on portfolio governance and digital transformation • Mentor developers and consultants; conduct code and design reviews; set development standards • Support pre-sales through solution design, demonstrations, estimation, and RFP/RFI responses • Guide customers in improving ROI visibility and portfolio decision quality

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or Engineering (required) • 10–12+ years of total professional experience in IT • Minimum 7 years of hands-on ServiceNow experience • 3+ years of dedicated SPM/ITBM implementation experience • 2–3 years in a lead or architect capacity with accountability for solution design and delivery governance • Experience as a lead or architect on at least 2 enterprise-scale SPM implementations • ServiceNow CIS – Strategic Portfolio Management (SPM) certification required • Master's degree, industry experience, and listed certifications such as CSA, CTA, CAD, PMP, SAFe Agilist/Scrum Master, and ITIL v4 Foundation are preferred • Knowledge of ServiceNow SPM/ITBM modules, scripting, scoped applications, domain separation, ACLs, security models, CMDB/CSDM, service mapping, Performance Analytics, dashboards, Workspaces, UI Builder, NowAssist/GenAI, REST, SOAP, MID Server, IntegrationHub, SAP, Oracle, Planview, Clarity, Microsoft Project, Jira, Azure DevOps, Active Directory, Okta, and SailPoint • Experience in regulated industries is strongly preferred