Working Student – Customer Support

Job not on LinkedIn

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏱ Part Time

⚪️ Entry-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Johner Institut GmbH

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Johner Institut GmbH is a German regulatory and training services firm specializing in medical devices and in vitro diagnostics (IVD). The company helps manufacturers with regulatory affairs, market access (EU/UK/CH/US), quality and information security management systems, technical documentation, clinical and performance studies, product testing (biocompatibility, electrical/EMC, IT security) and penetration testing, and provides authorized-representative/legal-manufacturer and outsourcing services. It also offers education (seminars, e-learning, Auditgarant templates), RegTech/SaaS tools for regulatory intelligence and post-market surveillance, and consulting to implement AI/AI Act compliance and digitalization for medtech clients.

📋 Description

• Support the customer support team for the “Auditgarant” e-learning platform • Manage the platform and respond to user inquiries • Communicate with users and internal contacts in writing and by phone • Build and maintain long-term relationships with users • Support users with their questions and help create a positive user experience • Coordinate platform-related requests within the team • Help ensure smooth operations and a high level of service quality • Work 15 to 20 hours per week

🎯 Requirements

• Must remain enrolled as a student for at least one more year • Strong empathy and understanding of customer needs • Excellent communication skills • Fluent in German and English • Passion for learning and personal development • Independent and detail-oriented working style • Current certificate of enrollment and academic transcript required with the application

🏖️ Benefits

• Innovative work environment with considerable scope for initiative and freedom to drive change • Great team atmosphere and strong sense of collaboration • Support for and encouragement of professional and personal development • Flexible working arrangements with no fixed core hours • Option to work remotely or from our Konstanz or Frankfurt location • Two team events per year • Opportunity to work remotely from a temporary location (workation)