Director, People Operations, Data & Technology

🕒 5 days ago

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Midi Health

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51 - 200 employees

Meet Midi: The only virtual care platform focused on female midlife health. Our care is designed by world class experts in perimenopause, menopause, and more. Everything we do serves our mission—to help women feel strong and healthy through a critical chapter of their lives and careers.

📋 Description

• Design and run the operating system of the Midi Health People team: the people calendar, process documentation, and cadences that allow the function to scale • Build and maintain the infrastructure that creates accountability across the People team — ensuring priorities are clear, progress is tracked, and the team delivers consistently • Own people policies, handbooks, and operational documentation, keeping them current and accessible • Own Midi's workforce planning process: building the data infrastructure and forward-looking org design capability that allows the company to stay ahead of its growth rather than react to it • Build and maintain people analytics capabilities — ensuring data integrity, reporting accuracy, and strong governance across people systems and the full employee lifecycle • Partner with Finance on headcount planning, budgeting, and forecasting • Translate people data into actionable insights for the VP, People and senior leadership • Own HR systems and tools, including HRIS, benefits administration, and the broader HR tech stack, in partnership with Corporate IT and Product • Drive process optimization across the employee lifecycle — including onboarding, internal changes, and offboarding — via improved workflows and technology • Ensure data integrity and governance across all people systems and processes • Lead Midi's AI-forward people strategy: identifying, prioritizing, and implementing automation and AI across people workflows • Model what an AI-native people function looks like — and serve as a thought partner to the broader organization as it builds this capability • Continuously evaluate and introduce tools and approaches that allow the People team to operate with greater speed, quality, and insight • Ensure compliance with multi-state employment laws, audits, and reporting requirements in partnership with Finance, Legal, and other departments • Own people risk management processes, ensuring the organization is operating within legal and ethical boundaries across all markets • Work closely across the People team — with People Partners, Total Rewards, and Talent — to ensure shared processes are well-designed, documented, and consistently executed • Act as a connector across functions, building alignment between the People team's operating rhythm and the broader company planning cycles

🎯 Requirements

• Minimum of 10 years of experience in Business Operations, People Operations or a related function, with a demonstrated track record of building and scaling operational infrastructure in high-growth environments • Strong analytical skills and demonstrated ability in using data to develop insights and foresights • Demonstrated ability to design and implement processes and systems that scale — not just fix what's broken today • Genuine enthusiasm for and experience with AI and automation applied to HR or operational workflows • Highly organized, detail-oriented, and skilled at managing multiple workstreams simultaneously without dropping the ball • Strong communicator and collaborator; able to build trust and alignment across functions and levels • Experience working in a fast-moving, mission-driven environment where ambiguity is the norm and structure must be built, not inherited.

🏖️ Benefits

• equity • benefits