Customer Success Manager

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🔥 0 minutes ago

🗣️🇺🇦 Ukrainian Required

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Jooble

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Private equity on 2014-02

Consulting • Marketing • Logistics

Jooble is a Ukrainian product-focused IT company that operates a global job search engine and recruitment platform serving millions of users across 66 countries. The company develops technology- and data-driven products to help job seekers discover opportunities and to support employers in finding candidates, emphasizing search, analytics, and scalable product engineering. Jooble's team is distributed and product-oriented, focusing on building tools that connect people and businesses worldwide.

📋 Description

• Develop long-term, mutually beneficial relationships with clients that lead to increased budgets and revenue • Help clients develop their projects by analyzing data, forming growth strategies, and selecting the most effective tools • Maximize each client’s results from using the platform by analyzing their needs, business specifics, roles, goals, expectations, and own research • Advise clients on using Jooble’s services • Generate ideas and find individualized solutions to help each client achieve the best results

🎯 Requirements

• Від 1 року досвіду у побудові ефективної комунікації та веденні переговорів із клієнтами, партнерами або користувачами • Володіння англійською мовою на рівні не нижче Upper-Intermediate • Знання інших мов буде суттєвою перевагою • Самостійність та розвинені комунікативні навички • Уміння слухати, проводити презентації та консультувати клієнтів • Емпатія та щире бажання допомагати людям • Базове розуміння принципів роботи PPC-реклами • Досвід ухвалення рішень на основі аналізу даних і показників • Проактивність, ініціативність і готовність брати відповідальність за розвиток продукту та вдосконалення внутрішніх процесів • Вільне володіння українською мовою

🏖️ Benefits

• Fully remote work outside Kyiv, with necessary equipment provided • Flexible start time for the 8-hour workday between 8:00 and 10:00 Kyiv time • Fixed budget for personal and professional development • Full medical insurance after 3 months of employment • Financial support for medical expenses for colleagues abroad • Reimbursement for wellbeing-service psychologist consultations or 50% of independently selected specialist services • 24 working days of annual paid vacation • 6 additional days for rest and recharge • 20 paid sick days • 4 days without medical confirmation • 6 fixed additional public-holiday days off • Support for mobilized colleagues by preserving their jobs

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