Quantitative Staff UX Researcher - United States

February 24

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JumpCloud

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An open directory platform for secure, frictionless access from any device to any resource, anywhere

Device Management • Extend AD/LDAP to the cloud • Software as a service (SAAS) • Cloud Identity Management • Single Sign-On

201 - 500

💰 $66M Series F on 2021-10

Description

• Drive Quantitative UX Research at JumpCloud, conducting quantitative UX research projects to deliver product insights. • Collaborate and integrate quantitative insights with existing qualitative research to establish and communicate a deep understanding of our users. • Define and measure quantitative UX goals and metrics in cross-functional collaboration with UX designers, Qualitative UX Researchers, Engineering, Product Managers and Data Analysts. • Develop data collection and statistical analysis strategies, ensuring data integrity and accuracy. • Analyze large to very large data sets using analytic tools and techniques to derive meaningful insights, and uncover patterns and trends related to user behavior. • Stay up-to-date on industry trends, emerging technologies, and best practices in quantitative UX research and apply them to support our business needs.

Requirements

• Master’s degree in Human-Computer Interaction, Cognitive Science, Statistics, Sociology, Political Science, Psychology, Anthropology, related field, or equivalent practical experience. • 8+ years of experience in an applied research setting, or similar. • Strong survey and quantitative skills, with a passion to understand the “why” behind user behavior • Experienced in programming languages used for data manipulation and computational statistics (Python, R, MATLAB, C++, Java, Go), and with SQL. • Product research experience in an applied research setting. • Passionate about understanding user behaviors and using this knowledge to inform and advance business objectives

Benefits

• Comprehensive benefits package • Several medical plans to choose from including a high deductible HSA plan with employer contribution • Two dental plans • Vision insurance • Flexible spending account (FSA) • Employee assistance program (EAP) • Short- and long-term disability • Life insurance • 401k savings plan with match • Flexible paid time off vacation policy