Senior Revenue Operations Specialist

Job not on LinkedIn

🔥 15 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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JumpCloud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

📋 Description

• Work directly with executive and senior leadership on renewal process, customer lifecycle, Account Management, SKUs, pricing, and quotes initiatives • Drive strategy and lead projects with autonomy • Cross-collaborate with stakeholders to improve the overall customer experience • Maintain data accuracy, completeness, and standardization in Salesforce • Conduct regular pipeline-data audits with Revenue Operations, Sales, and Marketing teams • Own daily sales forecasting and pipeline-management operations and hygiene • Ensure reliable forecasting inputs and consistent system usage across Account Management and Renewal teams • Track proper utilization of forecasting tools across the company • Assist with leading projects and contribute to complex cross-departmental requests • Act as the point of contact for Account Management requests, changes, projects, and reporting • Drive ad-hoc analysis, data pulls, CRM changes, and insights for Operations and GTM stakeholders • Partner with Deal Desk and support operational processes • Ensure Account Management quote workflows and underlying operations are effective and completed before month-end • Work with Deal Desk to ensure accurate quarterly and yearly quotas, revenue expansion, upsells, and Book of Business metrics • Collaborate with stakeholders and department leaders to support Account Management strategy and initiatives

🎯 Requirements

• 8+ years in Account Management, Revenue Operations, Success Operations, or a related GTM operational role • At least 3+ years of experience supporting Account Management and Renewals teams • Deep expertise in Salesforce administration, development, and GTM system governance, including process mapping and automation • Proven ability to manage multiple concurrent projects in a fast-paced, ambiguous, and rapidly growing environment • Excellent communication skills and timely communications • Experience with AI tooling such as ChatGPT, Gemini, Claude, Rovo, or AgentForce • Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision • Demonstrated ability to collaborate cross-functionally and influence stakeholders without direct authority • Bachelor's degree • Must be located in and authorized to work in India • Fluency in spoken and written English • Willingness to work EMEA hours, 1pm to 10pm IST

🏖️ Benefits

• Remote-first work arrangement within India • Opportunity to work remotely • Work with teams across 15+ countries • Professional growth and expertise-sharing opportunities • Supportive board and seasoned executive team • Equal opportunity employment