IT Business Analyst (Microsoft Dynamics 365)

March 26

Kate Farms

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Description

• Kate Farms is seeking an IT Business Analyst to identify, define, and support the delivery of processes and solutions within the Microsoft Dynamics Business Central (ERP) and Business Intelligence platforms. • Develop and maintain a detailed understanding of business processes and applications, customer needs, and priorities. • Identify both business and technical opportunities for business process improvement (e.g., leveraging of new features, new integrations, optimized business process, etc.) • Become an expert in the capabilities of current and future software solutions. • Collaborate with business stakeholders to define and document business requirements. This may include conducting end-user interviews, process mapping, and other requirements-gathering methods. • Document functional requirements utilizing various techniques, including use cases, data flow diagrams, process/workflow diagrams, screen mock-ups, etc. • Support assigned configuration or analysis activities specific to your area of focus. • Conduct gap analysis and downstream impact exercises for system changes. • Own functional delivery from end to end for assigned projects/activities. • Facilitate and/or participate in solution testing and related issue management. • Prepare assigned project and end-user documentation, system configuration documentation, and related technical reports. • Manage engagement with third-party vendors. • Work cross-functionally with peers to identify opportunities across systems and/or shared workflows. • Drive and/or participate in end-user training and stakeholder reviews specific to your area of focus. • Perform data migration of financial, operations, and sales data onto the Business Central Platform • Administer system setup of users along with system permissions and functionality.

Requirements

• Bachelor's degree in Computer Science or Information Systems Management. • 7+ years of implementing and/or supporting Microsoft Dynamics NAV/Business Central ERP. At least one full end-to-end implementation of Business Central is required. • 7+ years of Operations or Finance-Accounting experience, or experience with supporting Operations or Finance-Accounting in a Business Analyst role. • Working knowledge of data and process mapping and modeling methodologies. • Experience with data visualization tools such as Microsoft Power BI (preferred), Tableau, or like solutions. • Proven experience in software evaluation, selection, and implementation. • Experience with supporting back-office systems focused on financial/operational business functions. • Strong interpersonal skills, including the ability to interact with persons of various social, cultural, and educational backgrounds. • Strong written, analytical, and oral communication skills. • Ability to drive the definition of improvements based on business needs. • Familiarity with agile development practices and methodologies. • Ability to effectively prioritize and execute tasks in a fast-paced, high-pressure matrixed environment. • Ability to conduct research into systems issues and solutions as required. • Ability to present ideas and data to varied audiences at all levels of the organization. • Highly self-motivated and directed, with keen attention to detail. • Comfortable working in a skilled technical environment with rapid changes in direction and environment. • Strong understanding of operational and business workflows. • Strong conceptual, analytical, problem-solving, troubleshooting, and resolution skills. • Comprehensive knowledge of systems development lifecycle including business analysis, requirements development, cost-benefit analysis, change management, process reengineering, use cases, user acceptance testing, data migration, user training, and ongoing systems support. • Strong commitment to company mission and values. • Ability to work independently and collaboratively in a fast-paced, dynamic environment. • Respectfully shares and accepts feedback willingly from all levels of the organization.

Benefits

• Medical • Dental • Vision • Life Insurance • FSA • 401k Retirement Plan • Paid Time Off • Remote Work options • Outstanding company perks