Bilingual Spanish/English Customer Support Representative

April 16

Keycafe

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Transforming key management: simple, seamless, and scalable access control for your business.

Guest Reception • Property Management • Key Exchange • Enterprise Key Management • Airbnb Key Exchange

11 - 50

💰 Debt Financing on 2022-03

Description

• Resolve customer inquiries • Recommend solutions • Guide product users • Be brand ambassador • Establish reputation • Work with Zendesk and Slack • Help customers with technical, billing, and onboarding issues • Investigate customer issues • Ask questions to stay updated

Requirements

• Fluent in Spanish and English • Bachelor's Degree • Excellent communication skills • Adaptability • Independent • Excellent customer service • Weekly shift schedule • Curious

Benefits

• Work from home • Global customers • Support team • Full-time position • Varying shifts • Constant contact