Portuguese Videogames Customer Service – Written Support

🔥 0 minutes ago

🇲🇽 Mexico – Remote

💵 $18k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 1%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Keywords Studios

Keywords Studios

10,000+ employees

Founded 1998

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.

📋 Description

• Communicate with players and solve problems such as lost accounts or questions regarding details. • Provide excellent customer service through chats, emails and tickets. • Provide written support only; no calls.

🎯 Requirements

• Strong written and verbal communication skills in English. • Strong written and verbal communication skills in Portuguese. • Ability to multi-task. • Ability to easily adapt in a constant evolution environment. • Excellent customer service skills. • Ability to actively listen to instructions and execute tasks communicated. • Full-time availability. • Living in Mexico City or Estado de Mexico.

🏖️ Benefits

• Law Benefits. • 2 days off. • Career path. • Medical expenses insurance after 3 months. • Saving funds after 3 months. • Grocery tickets ($1,200) after 3 months.

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