Business Development Director, B2B

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🕒 March 28

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Knots - We Automate Zendesk

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Customer Support

Knots is a company that specializes in automating Zendesk through a suite of no-code applications. Their solutions streamline customer support processes by automating repetitive tasks such as ticket handling, sentiment analysis, and integration with other business tools. This allows customer service teams to focus on high-value interactions, significantly improving efficiency and reducing operational costs.

📋 Description

• Developing and executing our B2B SaaS sales strategy to meet and exceed revenue targets (your strategy, built your way) • Identifying new market opportunities and establishing relationships with key stakeholders and decision-makers • Driving the full sales cycle from prospecting to closing enterprise deals • Building and mentoring the sales team • Collaborating with marketing, product, and customer success to align go-to-market strategies and create a seamless commercial engine • Working closely with Customer Success to protect retention, unlock upsell opportunities, and turn happy clients into referrals • Owning the data (pipeline, forecasts, sales metrics) so revenue growth is predictable • Representing the company at industry events, conferences, and client meetings • Leveraging AI and automation to move faster, sell smarter, and build a sales function that scales efficiently

🎯 Requirements

• 3+ years of experience in B2B SaaS sales with real revenue numbers to show for it - quotas hit, deals closed, growth driven • 2+ years building or leading a sales team • Strong understanding of SaaS business models, sales cycles, and the metrics that actually matter • Data-driven mindset with hands-on experience in CRM tools like Salesforce or HubSpot • Excellent negotiation, communication, and presentation skills • Genuine curiosity about AI and automation - as tools that make you faster, and as a market you understand • Fluent in German and English; DACH market experience is a strong plus

🏖️ Benefits

• Full autonomy on how you build, as long as we're growing • Compensation that scales with what you build: base + performance tied to growth