Product Designer (Senior Level)

February 17

Apply Now

Get a free AI resume review

Kustomer

WebsiteLinkedInAll Job Openings

Kustomer helps businesses grow by delivering exceptional customer service via phone, email, chat, text, social, messaging and more$1. .$1

customer experience • customer service • CRM • CX • SaaS

201 - 500

💰 $60M Venture Round on 2023-05

Description

• Understanding the complex problems we’re trying to solve in the Customer Experience space. • Designing solutions that are intuitive, clean, and effective to achieve our product goals. • Leveraging data to inform design decisions to arrive at the optimal solution for our users. • Fostering alignment on design decisions across design, product, engineering with great communication and collaboration. • Improving and polishing existing designs, promoting consistency, and improving workflows with the team. • Delivering complete, consistent results while setting a rigorous schedule for yourself and your peers. • May involve handling sensitive personal data.

Requirements

• 8-12+ years of hands-on product design experience covering the full process from user research, sketching, to creating prototypes, user testing, and delivering high-fidelity designs. • Experience designing for B2B software, SaaS, or work-flow management products a major plus. • Ability to think critically about the end users’ experience and provide simple, effective solutions. • Strong UI design skills and eagerness to elevate existing design language. • Capable of creating elegant, functional designs that meet 'pixel-perfect' standards. • Ability to collaborate with engineers, product managers, and other designers. • Clear and concise communication of ideas and designs to create stakeholder buy-in. • Solid work ethic and willingness to put in the time to enhance the product.

Benefits

• Competitive salaries • Stock options • 100% healthcare coverage • 401K • WiFi and Mobile reimbursement • Generous vacation policy