
11 - 50 employees
Founded 2017
đź Consulting
đŁ Marketing
đ° $1M Series A on 2020-02
Consulting ⢠Marketing ⢠CRM
Leafworks is a premier Zendesk partner specializing in customer service consulting, digital transformation, and cloud development. Based in the DACH region, Leafworks optimizes customer experience through tailored solutions that enhance efficiency, reduce costs, and improve satisfaction. Their expertise spans across various areas including CRM consulting, business intelligence, and strategic automation, enabling organizations to better manage their customer interactions and streamline operational processes.
đĽ 1 hour ago
đŠđŞ Germany â Remote
â° Full Time
đĄ Mid-level
đ Senior
đ§âđź Account Executive
đť Ghost score 12%
đŁď¸đŠđŞ German Required
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11 - 50 employees
Founded 2017
đź Consulting
đŁ Marketing
đ° $1M Series A on 2020-02
Consulting ⢠Marketing ⢠CRM
Leafworks is a premier Zendesk partner specializing in customer service consulting, digital transformation, and cloud development. Based in the DACH region, Leafworks optimizes customer experience through tailored solutions that enhance efficiency, reduce costs, and improve satisfaction. Their expertise spans across various areas including CRM consulting, business intelligence, and strategic automation, enabling organizations to better manage their customer interactions and streamline operational processes.
⢠Own the entire new business process within the enterprise segment ⢠Identify and qualify prospective customers ⢠Prepare proposals, lead negotiations, and close contracts ⢠Build and maintain trusted relationships with relevant decision-makers ⢠Understand customersâ business challenges and needs ⢠Develop tailored customer solutions in collaboration with Consulting and Technology teams ⢠Coordinate internal resources for customer meetings, demos, and workshops ⢠Create compelling business cases and fit-for-purpose solution concepts ⢠Manage complex sales processes involving multiple stakeholders through to contract close ⢠Own pipeline management, CRM maintenance, and sales forecasting ⢠Continuously develop and optimize new business activities and sales processes ⢠Ensure a structured handover of won customer projects to the responsible teams
⢠At least five years of experience in complex, technology-driven B2B sales ⢠Demonstrated success in independently acquiring new customers and closing sophisticated deals ⢠Ability to analyze complex customer needs and develop concrete business opportunities and compelling business cases ⢠Ability to engage and win over stakeholders at VP, Director, and C-level ⢠Consultative sales approach, entrepreneurial mindset, and strong commercial acumen ⢠Ability to manage longer sales cycles in a structured and autonomous manner ⢠Experience in software, SaaS, Customer Experience, Customer Service, or IT and digital consulting is particularly relevant ⢠Knowledge of Zendesk, Salesforce, HubSpot, or comparable platforms is a plus ⢠Experience with AI solutions is a plus ⢠Business-fluent German ⢠Fluent English ⢠Willingness to work closely with interdisciplinary teams
⢠100% remote work ⢠Flexible working hours and a self-managed schedule ⢠Work equipment provided ⢠Professional development, training, and educational opportunities ⢠Regular exchange and feedback conversations ⢠Challenging projects ⢠Long-term collaboration; no fixed-term contracts ⢠Co-working spaces and team events in Germany and abroad ⢠Onboarding with an onboarding buddy from day one ⢠Flexible dress code / no dress code
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