Operations Specialist (US Software Development, Part-time)

April 27

Remotivate

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We help online businesses hire remote staff.

Recruitment and Operations

11 - 50

Description

• Oversee day-to-day operations (Developers, Project Management, Recruitment, and Clients) while fostering a cohesive company culture. • Implement SOPs, charts, file systems, and automation tools to enhance organizational efficiency. • Develop and maintain SOPs, KPIs, scorecards, and policies to cultivate a positive company culture. • Collaborate closely with the CEO to devise and execute actionable business strategies aligned with company objectives. • Monitor and nurture the personal and skills growth of developers through OKR/KPI tracking and monthly 1-on-1 meetings, providing corrective measures as necessary. • Ensures effective recruiting, onboarding, professional development, performance management, and retention • Manage both client and internal projects, ensuring timely completion with high quality and within budget. • Conduct regular client calls to manage communication, and expectations, and resolve challenges as they arise. • Review invoices for accuracy and presentation quality, liaising with the bookkeeper as needed.

Requirements

• Excellent verbal and written English communication skills • Minimum 2+ years of experience as an Operations Manager or similar role. • Minimum 2+ years of experience in a SaaS company. • Previous experience in small companies (10-50 staff) preferred, thriving in roles with increased autonomy and responsibility. • Proficient in the Software Development Lifecycle, ideally with medium-sized US companies. • Familiarity with US company operations. • Demonstrated ability to create and optimize efficient systems and processes, including SOPs, on both personal and company-wide levels. • Proven track record of designing, integrating, and executing actionable strategies aligned with company goals. • Strong project management skills with a history of successfully managing long-term projects. • Experience utilizing task management and project management tools. • Previous involvement in HR, recruiting, and onboarding processes.

Benefits

• Flexible working hours • Learning modern software development methods with the team • Intuition and abundance mindset growth • Leadership