Operations Specialist (Part-time/ Spanish language)

March 21

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Truework

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Verify income and employment for any applicant, all on the Truework platform.

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Description

• Play a key role in delivering verification product to customers • Reach out through multiple channels to obtain necessary information • Strong written and verbal communicator • Ability to multitask and maneuver through different systems • Manage pipeline of verification inquiries throughout the day • Understand nuances of income and employment verification • Advanced problem-solving, research, and follow-through

Requirements

• Highly disciplined, organized, and able to handle multiple details • Preferably, Spanish language proficiency • Enjoy following a process and suggesting areas for improvement • Maintain high standards for organization and efficiency • Thrive in a fast-paced, collaborative environment • Proven track record of excellence • Adaptability, motivation, and strong work ethic • Prioritize security in personal and professional life • Innate tenacity and exceptional problem-solving skills • Experience working in a startup or similar environment (nice to have) • Experience with inbound and outbound call management (nice to have)

Benefits

• Remote and part-time position • Work remotely Monday-Friday for 5 consecutive hours each day • Opportunity for intrinsic motivation and drive • Continuous learning and use of multiple technical platforms • Creating a culture of operational excellence • Valuing ambition, creative problem-solving, and curiosity