Sales Development Representative

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🕒 May 21

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LevelUp - WordPress Technical Support & Outsourcing

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🧘 Wellness

SaaS • B2B • Wellness

LevelUp is a company specializing in WordPress technical support and outsourcing services. Founded in 2017, LevelUp provides a range of services aimed at helping WordPress businesses succeed, including technical support and maintenance plans for WordPress sites, one-time fix services, and managed customer support for WordPress theme and plugin developers. They also offer white-label support packages for WordPress design agencies and assistance in building offshore teams to handle WordPress support and development. With a focus on reducing operational overheads, LevelUp helps businesses outsource their technical support needs, offering specialized talent to handle WordPress-related challenges efficiently. The company is based in the UK with a support office in Manila, Philippines.

📋 Description

• Conduct high-volume outbound outreach via phone (primary channel), email, and LinkedIn. • Engage prospects in meaningful conversations that uncover fit and create interest. • Qualify leads against defined ICP criteria before handing them off to Business Development Managers. • Book discovery calls and appointments that convert to an active pipeline. • Research and build targeted prospect lists aligned with our Ideal Customer Profile. • Maintain accurate, up-to-date lead data across all active sequences. • Prioritize outreach based on trigger signals and BDM pipeline needs. • Own CRM accuracy so that data is clean, current, and reliable without requiring oversight. • Log all outreach activity, outcomes, and next steps consistently. • Flag data gaps or list quality issues proactively. • Track outreach performance and report on key metrics weekly. • Test messaging variations and sequences, treating failed attempts as data. • Share learnings with the GTM team to improve overall outbound effectiveness.

🎯 Requirements

• Proven experience in an SDR, BDR, or a similar outbound sales role. • Experience selling staffing, recruiting, or offshore hiring services is highly desirable. • Phone Confidence: Genuinely comfortable and energized by phone conversations and high-volume outreach. • Communication: Clear and concise written and verbal communicator; you get to the point and sound credible. • CRM Proficiency: Hands-on experience with CRM tools and a track record of maintaining clean, accurate data. • Attributes: Self-directed, detail-oriented, and comfortable operating in an environment where not everything is defined yet. • Mindset: You treat a failed sequence as data, not a defeat, because iteration is part of the job. • Language: Full proficiency in English.

🏖️ Benefits

• This is a fully remote position with a standard 40-hour fixed-schedule work week. • We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment. • 13th month pay • HMO