LineTen
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🚗 Transport
💰 Seed Round on 2018-02
eCommerce • SaaS • Transport
LineTen is a technology company that excels in integrating and aggregating systems for managing omni-channel sales and fulfillment. They specialize in solutions like delivery management, POS integration, and online ordering site builders. LineTen offers platforms such as the Delivery Manager, which facilitates efficient last-mile delivery through a comprehensive system involving numerous delivery providers worldwide. Additionally, their POS Bridge simplifies order management by consolidating various aggregators into one seamless system. LineTen's online ordering platform allows businesses to take their stores online, offering real-time order placements for pickup and delivery, enhancing customer experience and operational efficiency.
Application Support Specialist
Job not on LinkedIn
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
LineTen
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🚗 Transport
💰 Seed Round on 2018-02
eCommerce • SaaS • Transport
LineTen is a technology company that excels in integrating and aggregating systems for managing omni-channel sales and fulfillment. They specialize in solutions like delivery management, POS integration, and online ordering site builders. LineTen offers platforms such as the Delivery Manager, which facilitates efficient last-mile delivery through a comprehensive system involving numerous delivery providers worldwide. Additionally, their POS Bridge simplifies order management by consolidating various aggregators into one seamless system. LineTen's online ordering platform allows businesses to take their stores online, offering real-time order placements for pickup and delivery, enhancing customer experience and operational efficiency.
📋 Description
• Provide support to clients on escalated technical issues • Configure and maintain online ordering and automation platforms • Troubleshoot, log, and update clients on technical incidents • Draft and distribute support related communications • Engage with third party vendors to resolve issues
🎯 Requirements
• Excellent problem-solving skills • Technical knowledge of software, hardware, and peripherals • Ability to respond to, update, and resolve support tickets timely according to SLAs • Experience in configuring and maintaining online ordering and automation platforms • Experience in testing configurations of products and conducting root cause analysis
🏖️ Benefits
• We offer flexible working hours and unlimited vacation • Our WellUs team organises monthly events like Pet Zoom Calls, 45-minute Yoga classes, and after-hours cocktail lessons • Office space in London, England and Porto, Portugal if preferred
Apply NowSimilar Jobs
🕒 2 days ago
Senior Admin & Customer Service Executive helping clients with Singapore immigration applications. Managing documentation and providing advisory services in a fully remote role.
🗣️🇨🇳 Chinese Required
🕒 May 21
Software Engineer Customer Support at MariaDB, providing technical assistance on distributed systems and ensuring customer satisfaction. A key role in a fast-growing Silicon Valley startup offering revolutionary data solutions.
🕒 May 18
Customer Service Officer facilitating support for PRISM+ customers through calls, live chats, and emails. Focused on delivering exceptional customer experiences and gathering feedback for improvement.
🗣️🇨🇳 Chinese Required
🕒 May 8
Customer Service Team Lead at Thermo Fisher Scientific overseeing order management and customer satisfaction. Collaborating with stakeholders and enhancing operational efficiency across customer service functions.
🕒 May 8
Order Management and Customer Service Representative responsible for managing customer orders and service. Collaborating across teams to ensure timely delivery and exceptional customer satisfaction.
