Director of Account Management – Zurich, Germany

🕒 June 5

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LumApps

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

☁️ SaaS

👥 HR Tech

🤝 B2B

💰 Private Equity Round - LumApps on 2025-07

SaaS • HR Tech • B2B

LumApps is an Employee Experience Platform that provides a cloud-based intranet and communications solution to help organizations connect, engage, and empower employees through personalized content, internal communications, and collaboration tools. The company offers a SaaS product used by enterprises to manage onboarding, training, internal mobility, and personalized employee journeys, with a focus on improving engagement, belonging, and productivity across distributed workforces.

📋 Description

• Define the strategy within your market segments to expand and renew the portfolio of customers • Define team objectives to enable achievement of daily, weekly and quarterly targets • Engage with internal and external executives to expand the relationships with our customers • Actively engage in the sales process and lead from the front • Discover customer needs, uncover concerns, and learn wider organizational initiatives through quarterly business reviews and proactive touch points • Work collaboratively across all departments, mainly Customer Success, Marketing and Product Management • Forecast expansion and contractions accurately on a weekly basis • Build a healthy pipeline to ensure a coverage of 3x • Lead your team to exceed annual quotas targets and develop their knowledge and skills • Participation in the hiring process & developing the sales team • Manage performance of team members • Leverage Salesforce to maintain an accurate pipeline and forecast

🎯 Requirements

• A minimum of 5+ years of sales leadership experience with an outstanding background in sales/account management as an individual contributor in a SaaS business. • Strong understanding of sales discovery framework • Ability to build business cases, negotiate, and develop strong relationships • Flexibility to work collaboratively within a team and independently when needed • Excellent communication/presentation skills with the ability to build relationships • Organizational and time-management skills • Proactive and self-motivated with a positive attitude • Strong sense of curiosity with a passion for learning and helping others • Comfortable with C-level engagement • Strong business acumen and ability to analyze data to address customer situations • Bonus points Experience selling into HR, IT, Operations, Communications • Experience selling into frontline industries (Manufacturing, Retails, Construction) • Understanding of Challenger Customer Framework & Winning By Design principles • Experience with Salesforce, Clari, Outreach, ZoomInfo, Zoom, and Google Suite • Spanish and German knowledge • Bachelor’s degree

🏖️ Benefits

• Competitive Salary • Personal Learning & Development Budget • Health and Wellness Reimbursement • Home Office Set-Up Reimbursement • Laptop for work purposes • Mentoring and opportunities to grow and progress within your career path