Customer Experience Specialist

February 28

MaestroQA

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Modern QA software that powers customer loyalty.

Customer Experience

51 - 200

Description

• Enabling team leads to become phenomenal coaches• Providing individual contributors access to metrics for personal development• Working with customer support/contact center teams at known companies like Doordash, Etsy, Peloton

Requirements

• Passion for helping people with experience in a support or client-facing role• Genuine interest in technology and troubleshooting experience• Strong written English skills

Benefits

• Opportunity to work on important but unpopular problems• Chance to help companies build performance excellence cultures• Continuous coaching and training to up-level skills and judgment• Collaborative environment that challenges ideas for self-improvement• Value placed on great customer experience internally