
51 - 200 employees
🤝 B2B
⚡ Productivity
B2B • Productivity
Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.
🔥 4 hours ago
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51 - 200 employees
🤝 B2B
⚡ Productivity
B2B • Productivity
Magic, Inc. is a company that provides a frictionless way to connect businesses with thoroughly vetted and cost-effective remote workers for various key functions. Their services include virtual assistance, customer service, sales lead generation, and scheduling, leveraging a combination of automation and the expertise of remote workers to streamline business operations.
• Monitor and process orders across wholesale and retail platforms, including Shopify, Faire, and Market Time • Ensure orders progress correctly and flag issues before they become problems • Generate and manage client and vendor invoices using QuickBooks • Keep invoicing accurate and up to date across accounts • Check stock availability and coordinate with the warehouse for smooth fulfillment • Track fulfillment status and follow up on delays or discrepancies • Keep the CRM current and organized • Track client interactions and follow up proactively • Report to the client via Magic
• Demonstrated understanding of the wholesale business model—selling to retailers/importing merchandise for stores—distinct from general e-commerce or customer service experience • Hands-on invoicing experience, generating invoices for clients and vendors • Experience with order processing workflows • Working knowledge of QuickBooks • Prior experience in an administrative or operational support role • Comfortable working across Shopify, Faire, Market Time, QuickBooks, and Microsoft 365/Teams • Strong grasp of order processing and fulfillment coordination • Organized CRM management and client follow-up • Proactive and independent, with ability to make decisions without step-by-step direction • Strong critical thinking and problem-solving skills • Excellent organizational skills and ability to multitask across platforms • Clear, professional English communication • Able to start contributing quickly with minimal training • Computer with at least 8GB RAM and Intel i5/AMD Ryzen 5 processor or higher • Internet speed of at least 40MBPS • Headset with extended noise-canceling mic and webcam • Back-up computer and internet connection • Quiet, dedicated workspace at home • Reliable internet connection • Own computer with Intel Core i5 or similar or higher operating system • Availability Monday–Friday, 9 AM–5 PM EDT, 40 hours per week
• No benefits package included
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