Fire & Security Service Engineer - Ref65104

April 5

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Marlowe Fire & Security

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Delivering a Comprehensive Fire Life Safety & Security Solution

Access Control • CCTV Systems • Intruder Alarms • Fire Detection • Fire Extinguishers

201 - 500

Description

• Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so. • Maintain Fire & Security Systems in your assigned area. • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements. • Plan and respond to routine and re-active call visits in your area. • Maintain effective communication with customers when planning site visits. • Maintain your stock levels with support from the Stores team. • Attend training sessions as and when required. • Attend Engineering team meetings as and when required. • Identify any personal training and development needs to help you provide the best possible customer service.

Requirements

• A technical background in the electrical / electronic industry. • Good all-round knowledge of Fire and Security Systems. • Experience of front-line customer contact preferred. • Excellent organisational skills. • A professional and presentable demeanor, always. • An ability to deliver exceptional customer service.

Benefits

• Overtime, On-Call, Travel Time: Typically in the region of an additional £10,000 per annum • Company Vehicle & Fuel Card • Company Tablet and Mobile Phone • Royal London Pension Scheme • Life Assurance x4 Basic Salary • Employee Recognition Scheme • Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals) • Paid Holidays and Bank Holidays • Holidays increasing after each year of service up to 25 days. • Birthday Holiday • Mental Health Support Scheme • Long Service Award (increments of 5 years) • Access to continued training at the Marlowe Academy • Development & Progression opportunities • 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment.