Account Manager

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Logo of M&C Saatchi Group

M&C Saatchi Group

1001 - 5000 employees

Founded 1995

📱 Media

Media • Marketing

M&C Saatchi Group is a leading independent creative agency group founded in 1995. Headquartered in London, it operates across five core divisions: Connected Creativity; Passion Marketing; Global & Social Issues; Brand, Experience & Innovation; and Performance Media, serving clients across 23 countries. The Group emphasizes diversity of thought and brutal simplicity of thought in building teams and solving problems. Its global operations include major hubs in the UK, Europe, US, Middle East & Africa, Asia, and Australia. M&C Saatchi Group is committed to fostering an inclusive culture and operates as an equal opportunity employer, providing various employee benefits and development opportunities.

📋 Description

• Serve as the primary day-to-day point of contact for assigned clients • Build strong and trusted relationships with client stakeholders • Understand client business objectives and translate them into actionable marketing strategies • Lead client meetings, status updates, campaign reviews, and performance discussions • Proactively identify opportunities to strengthen partnerships and grow account value • Oversee the planning, execution, and optimization of digital marketing campaigns across multiple channels • Coordinate with internal teams including Media, Strategy, Analytics, Creative, and Operations to ensure seamless delivery • Manage timelines, deliverables, and campaign performance against agreed KPIs • Ensure projects are delivered on time, within scope, and to a high standard of quality • Anticipate risks and resolve issues before they impact campaign delivery • Develop strategic recommendations informed by campaign data, market insights, and business objectives • Analyze performance trends and identify opportunities for optimization and growth • Present insights and recommendations to clients in a clear and compelling manner • Stay informed on digital marketing trends, platform updates, and industry developments • Work closely with cross-functional teams to drive campaign success • Support the development and mentorship of junior team members • Foster a collaborative, accountable, and solutions-oriented working environment • Contribute to process improvements that enhance efficiency and effectiveness • Support account forecasting, budgeting, and revenue tracking • Ensure accurate documentation of client requests, project scopes, and campaign plans • Maintain strong operational discipline across all account activities • Contribute to account retention and business growth initiatives

🎯 Requirements

• 3+ years of experience in account management, client services, digital marketing, media, or advertising • Agency experience preferred • Strong understanding of digital marketing channels, including paid social, search, programmatic, and mobile advertising • Experience managing multiple projects and stakeholders simultaneously • Excellent communication, presentation, and relationship management skills • Strong analytical mindset with the ability to interpret data and generate actionable insights • Proven ability to thrive in a fast-paced, performance-driven environment • Experience leading cross-functional teams and managing complex client relationships

🏖️ Benefits

• Vast insight into the world of digital marketing • Experience working on regional projects across client verticals • Experience working on digital advertising campaigns for large, global brands • Experience in working with a vibrant team in an agency environment • Insight into the M&C Saatchi Group

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