Mercier Consultancy MD
11 - 50 employees
🎯 Recruiter
🏥 Healthcare
Recruitment • Healthcare
Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.
French Speaking Customer Support Specialist
🔥 1 minute ago
🗣️🇫🇷 French Required
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Mercier Consultancy MD
11 - 50 employees
🎯 Recruiter
🏥 Healthcare
Recruitment • Healthcare
Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.
📋 Description
• Provide technical and lifestyle support to French-speaking Fitbit users • Assist customers with device synchronization, firmware updates, and account troubleshooting • Advise users on fitness and wellness journeys using Fitbit data analytics and health metrics • Deliver personalized, empathetic, and efficient customer communication • Collaborate with an international team to enhance service quality • Document and report user feedback to improve the Fitbit user experience globally • Stay updated on industry trends in Fitness & Wellness technology
🎯 Requirements
• Native or fluent French, spoken and written • Valid EU passport (mandatory) • Passion for the Fitness & Wellness industry and strong interest in wearable technology • Excellent problem-solving skills • Technical aptitude for troubleshooting consumer electronics • Previous customer-facing experience preferred • Ability to relocate to Sofia, Bulgaria
🏖️ Benefits
• Competitive Monthly Salary • Fully Paid Training on the latest Fitness & Wellness product innovations • Comprehensive Health Insurance • Fully Paid Relocation Package (flight, transfer, and hotel accommodation included) • Monthly Performance Bonus • €1,500 Signing Bonus (one-time) for new hires joining our Sofia team • Vibrant, international work environment
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