Hungarian Speaking Support Specialist

🔥 0 minutes ago

🌐 Bulgaria, Germany, +4 more countries – Remote

🇧🇬 Bulgaria – Remote 🇩🇪 Germany – Remote 🇦🇹 Austria – Remote 🇨🇭 Switzerland – Remote 🇸🇰 Slovakia – Remote 🇷🇴 Romania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide technical and functional support to customers via phone, email, and live chat • Resolve customer queries in a timely manner • Maintain detailed product knowledge to provide accurate and efficient solutions • Handle complex customer interactions with empathy, professionalism, and native-level language proficiency • Collaborate with international teams to identify trends and improve service delivery • Document customer interactions accurately in the CRM system • Deliver world-class customer service to support the brand’s reputation

🎯 Requirements

• Native or fluent Hungarian, spoken and written, mandatory • Proficiency in English for communication in a diverse, multinational office environment • Previous Customer Support Services industry experience is a strong advantage • Valid EU passport or work permit required for employment in Sofia • Strong problem-solving skills • Ability to thrive in a fast-paced, results-oriented setting • Passion for people and commitment to high service standards

🏖️ Benefits

• Fully Paid Training programs • Comprehensive Health Insurance coverage • Fully Paid Relocation Package including flight, airport transfer, and temporary hotel accommodation • Generous Monthly Performance Bonus tied to KPIs • €1,500 Signing Bonus (one-time) for all new hires • Opportunities for rapid career progression and professional development