Bilingual Sales Development Representative – Latin America

🔥 2 minutes ago

💃 Latin America – Remote

💵 $1.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💵 Sales Development (SDR)

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Metro Vein Centers

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Metro Vein Centers is a network of nationally-accredited outpatient vein clinics providing patient-centered diagnosis and minimally invasive treatments for varicose and spider veins. The company operates clinics across multiple U. S. states staffed by board-certified vein specialists, offering procedures such as radiofrequency and laser ablation, sclerotherapy, and Venaseal, with many treatments covered by insurance. Metro Vein Centers emphasizes state-of-the-art, ultrasound-guided care, high patient satisfaction, free evaluations, and both medical and cosmetic relief for vein disease.

📋 Description

• Serve as the first point of contact for new patient leads • Connect with patients through inbound and outbound phone calls, email, and text • Build rapport, answer questions, and guide patients to book consultations at over 60 clinics • Explain insurance coverage and payment options • Verify insurance, initiate authorization requests, and manage CRM/EMR documentation • Address patient concerns and tailor messaging to improve conversion rates • Collaborate with internal teams for a seamless handoff to clinical care • Refine approach using feedback and performance data • Make and take up to 100 calls per day • Book 10 to 15 evaluations with ultrasound per day • Achieve a 55%+ conversion rate on qualified calls • Document 100% of interactions accurately in CRM/EMR systems • Maintain fast response times and follow-up while supporting patient satisfaction

🎯 Requirements

• Based in Latin America and working as an independent contractor; not open to US-based applicants • Fluent in English and Spanish for live patient calls • Available full time on US time zone hours, including evenings and one weekend day • Own computer, noise-cancelling headset, webcam, reliable high-speed internet, and a quiet, private workspace • Experience in medical call centers, front desk patient scheduling, insurance-based sales, medical practices, urgent care centers, or dental front desks • Experience converting calls into booked visits • Understanding of healthcare workflows and insurance barriers • Ability to document accurately in EMRs • Strong persuasion and objection-handling skills • Ability to navigate CRM, EMR, and phone systems simultaneously • Sales or high-volume service environment experience is highly valued • Qualified applicants must complete a one-way video interview in English and Spanish

🏖️ Benefits

• Base compensation of $1,500 USD per month, paid bi-weekly • Full-time schedule including evenings and one weekend day • Professional development and advancement opportunities • Equal opportunity workplace

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