Manager, Digital Workplace – On Site Services Lead

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Mondelēz International

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2012

👥 B2C

🛒 Retail

B2C • Retail • Food

Mondelēz International is a global leader in the snacking industry, well-known for its iconic brands like Cadbury, Oreo, and Toblerone. The company is involved in producing and marketing a wide range of chocolate, biscuits, candy, and other snacks, which are available to consumers across the world. Mondelēz is committed to corporate governance, sustainability, and making a positive impact on communities through initiatives in diverse areas like environmental sustainability and diversity, equity, and inclusion. The company operates in various sectors, including manufacturing, marketing, and supply chain management, and has a significant presence in multiple countries.

📋 Description

• Provide overall leadership for IT onsite services in SEA • Support all IT infrastructure setups; Networks, hosting, End user Computing, Telephony, and Video conferencing • Be the single point of contact for any ITS Onsite service-related items in country • Manage stakeholder within regional technology teams to drive continuous improvement and productivity benefits • Be accountable for delivery of innovation, bringing the right resources together in the infrastructure team • Help the organization effectively understand the volume and complexity of change and ensure that necessary change management actions are planned and executed • Be accountable for the governance and control over all infrastructure service affecting the business • Maintain a high standard of ITIL service management criteria across teams and vendors

🎯 Requirements

• Bachelor’s degree in Information Systems/Computer Science/Business or equivalent • Minimum 8-10 years ITS experience with good understanding of EUC environment/services/technology • Good understanding of Vendor Management required to support governance processes • Strong analytical capability and basic financial discipline • Good knowledge and understanding of SAP and general Financial and Procurement processes • Excellent written and verbal communication skills • English fluency a must, other languages a plus.

🏖️ Benefits

• Health insurance • 401(k) retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities