IT Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

💵 $10 - $12 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Moxie

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Moxie is a comprehensive platform dedicated to helping medspa businesses launch, run, and grow successfully. They offer tailored services such as business coaching, compliance expertise, and advanced medspa management software, to ensure efficient and compliant operations. Moxie also provides strategies for medspa marketing and offers opportunities for substantial savings on products and supplies. Their all-in-one software suite includes features for online scheduling, payment processing, inventory management, and automated compliance risk notifications. With a focus on guiding medspa entrepreneurs towards sustainable growth and enhanced profitability, Moxie is a key partner in the medspa industry.

📋 Description

• Own the access request queue from intake and manager-approval validation through provisioning and closure • Serve as the primary point of contact for company IT help desk requests • Build and maintain IT runbooks and documentation to reduce repeat ticket volume • Own employee onboarding and offboarding, including provisioning, deprovisioning, and device setup • Improve access provisioning and ticket resolution times • Maintain complete, audit-ready documentation for SOC2/HIPAA compliance readiness • Partner with Technical Operations, People, and Finance on systemic issues, policy gaps, and tooling improvements • Surface unusual access patterns that may indicate security risks

🎯 Requirements

• Hands-on experience with workplace IT operations • Experience with ticketing systems, device management/MDM tools, identity and access management, and cloud infrastructure • Ability to become comfortable quickly in a new technology stack • Strong judgment under ambiguity, especially regarding sensitive data access and escalation • Track record of converting repeated manual work into documentation or processes that reduce future ticket volume • Ability to independently own a queue with minimal oversight • Proactive identification of problems, gaps, risks, and unusual access patterns • Clear, calm communication with nontechnical colleagues • Curiosity about and openness to leveraging AI tools in workflows

🏖️ Benefits

• Competitive salary and stock • Generous health, dental, and vision coverage • Real ownership and autonomy • Deep exposure to a modern SaaS infrastructure stack • Path to grow into a senior IT or security operations role • Inclusive workplace • Interview accommodations available upon request