Account Representative – Logistics Administrator

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🔥 2 hours ago

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MultiplyMii

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

MultiplyMii is a recruiting and remote-hiring service that connects growing companies with experienced Filipino remote professionals for roles such as marketing, operations, bookkeeping/finance, customer support, SEO, e-commerce, and administrative/project management. The company provides end-to-end hiring support including role planning, sourcing, candidate screening and shortlisting, structured onboarding support, and long-term hiring guidance. MultiplyMii also publishes salary guides, job description templates, success stories, and offers faster hiring options (Talent Overflow) and strategic workshops to help companies build cost-efficient, high-performance remote teams in the Philippines.

📋 Description

• Create new Sales Orders in the ERP system and maintain accurate, up-to-date order records. • Create and maintain customer accounts within the ERP system, ensuring data accuracy and completeness. • Assist with updating customer account information, order details, and other customer service records. • Support customer service activities, including pricing updates and general account administration. • Create and maintain digital shipment folders containing Bills of Lading (BOLs), Safety Data Sheets (SDS), Certificates of Analysis (COAs), and other shipping documentation. • Maintain shipment tracking information and status updates within the ERP system. • Research purchase order billing inquiries and coordinate follow-up with vendors and internal departments. • Create and maintain vendor records within the ERP system. • Support freight documentation and maintain accurate logistics records. • Update pricing records in spreadsheets and the ERP system using provided information. • Generate customer price letters and ensure pricing consistency across all systems. • Perform routine data audits to maintain accurate and reliable ERP records. • Assist with maintaining and updating Standard Operating Procedures (SOPs), training materials, and process documentation. • Support process improvement initiatives by documenting workflows and identifying opportunities to increase operational efficiency.

🎯 Requirements

• ERP Proficiency: Hands-on experience using NetSuite or a comparable ERP system. • Customer Service or Operations Support: Experience supporting customer service, sales administration, logistics, or operational workflows. • Sales Order Processing: Experience creating and maintaining Sales Orders and customer records within an ERP system. • Spreadsheet Skills: Proficient in Microsoft Excel or Google Sheets for tracking, reporting, and data maintenance. • Data Accuracy: Strong attention to detail with a commitment to maintaining accurate system records. • Organization & Time Management: Ability to prioritize multiple tasks while meeting deadlines. • Communication & Collaboration: Strong written and verbal communication skills with the ability to work effectively across cross-functional teams. • Independent Work Style: Able to work independently while collaborating effectively with remote teams. • Nice-to-Have: Experience supporting logistics operations, shipment tracking, or transportation documentation. • Experience creating customer price letters or maintaining pricing data. • Experience managing customer or vendor master records. • Experience within distribution, manufacturing, chemical, or product-based industries. • Exposure to ERP workflow optimization or process improvement initiatives. • Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.

🏖️ Benefits

• 100% Remote Work – Work from anywhere in the Philippines. • Career Growth Opportunities – Gain hands-on experience, and continuous learning. • Collaborative & Innovative Team – Work alongside skilled professionals who value excellence.