Senior Digital Account Manager

🔥 6 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

N4 Studio®

WebsiteLinkedInAll Job Openings

11 - 50 employees

N4 is a studio of passionate creatives dedicated to building engaging websites, disruptive applications, and daring brands.

📋 Description

• Owning a portfolio of retainer clients (N4+) as their primary strategic contact at N4 Studio • Leading roadmapping, prioritisation, and performance reviews across your accounts • Translating client goals into clear, actionable briefs for design, development, and content teams • Proactively identifying and driving account expansion opportunities, including Webflow’s Optimise and Analyse products, and presenting them as natural recommendations • Managing retainer budgets month by month, scoping work accurately and catching scope or budget risks early • Running regular governance calls and producing reporting that clients actually find valuable • Contributing to how the Client Success function operates, including improving how we scope, brief, and track delivery • Staying current on digital marketing trends, particularly in SEO/AEO and web performance, to bring informed perspective to client conversations

🎯 Requirements

• 5+ years in a digital or creative agency, with at least 2 years in a Senior Account Management or Client Success role • A proven track record managing retainer accounts, not just projects, with the ability to grow and deepen relationships over time • Commercially sharp, with a clear instinct for spotting upsell and expansion opportunities and presenting them naturally to clients • Technically credible in conversations about web platforms, CMS, performance, SEO/AEO, and digital marketing strategy • A strong communicator and natural relationship-builder across both client and internal stakeholders • Calm and structured when priorities shift, with the ability to juggle multiple accounts without anything falling through the cracks • Experienced with tools like Webflow, Figma, Slack, and project management platforms • Webflow experience is a significant advantage • Comfortable working across time zones, particularly with teams and clients in New Zealand, Australia, North America, the UK and EU • Full professional English proficiency required; resume must be submitted in English.