Claims Operations Manager – Property Insurance

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

⚙️ Operations

👻 Ghost score 13%

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🗣️🇩🇪 German Required

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Logo of Neodigital Versicherung AG

Neodigital Versicherung AG

51 - 200 employees

Founded 2017

🛡️ Insurance

☁️ SaaS

👥 B2C

💰 Series unknown on 2022-01

Insurance • SaaS • B2C

Neodigital Versicherung AG is a German digital-first property & casualty (non-life) insurer based in St. Ingbert that focuses on Schaden- (claims) and Unfallversicherungen (accident) and a broad range of retail insurance products. It offers household (Hausrat), building (Wohngebäude), private liability (Privathaftpflicht), motor (Kfz), bicycle, item (Gegenstand), mobile/phone, pet (dog and horse) and accident insurance. Neodigital emphasizes full digitalization of processes: policies and claims are managed online via its myNeo service portal, documents are provided digitally (no postal documents), and distribution is through direct online sales as well as brokers, pools and partners. The company also positions itself as providing Insurance-as-a-Service and highlights customer self-service, 24/7 support, and digital-first operations.

📋 Description

• Independently and expertly handle claims in household contents, residential building, bicycle, and personal property insurance within existing authorization limits • Ensure efficient, high-quality claims handling while complying with and managing agreed service-level agreements • Review and assess insurance coverage and indemnification • Identify and pursue potential recovery claims

🎯 Requirements

• Completed vocational training in insurance or a comparable qualification • At least one year of professional experience in insurance claims management • Strong, forward-looking process mindset, particularly with a focus on process digitalization • Excellent communication skills • High level of commitment and initiative • Team-oriented and solution-focused approach to work • Very good written and spoken German

🏖️ Benefits

• Comprehensive onboarding within an experienced and highly skilled team • An agile work environment with the freedom to actively shape our digital insurance business • Permanent employment and competitive compensation • Flexible working hours to support a healthy work-life balance • Flexible work-from-home arrangements that fit your lifestyle • Office dogs of all shapes and sizes • Opportunity to bring your own dog to the office

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