Senior Account Executive – Western Europe, Italy

🕒 February 16

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Acquiring new enterprise companies from all industries across Western Europe (Italy as primary focus, plus Spain and Portugal) • Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources • Developing, maintaining and reviewing territory plans that outline how you will meet business goals • Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close • Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations • Coordinating responses to RFPs/RFIs • Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership • Representing Cognigy at trade fairs or events that are customary in the industry • Preparing, presenting and conducting demos, presentations and customer meetings • Using CRM effectively and consistently to track sales cycles/engagement

🎯 Requirements

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment • You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase • You are confident navigating sales cycles with all management levels (particularly SVP/C-Level) • Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment • What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?! • You can balance driving a sales cycle independently while leveraging internal resources • You are comfortable leveraging a partner channel to support the sales process • Fluency in Italian and English is required. Spanish and Portuguese are a plus.

🏖️ Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! • As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. • If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!