Loan Coordinator, US Mortgage

🔥 15 hours ago

🇵🇭 Philippines – Remote

💵 ₱35k - ₱45k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 2%

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Logo of NightOwl Consulting Philippines Inc.

NightOwl Consulting Philippines Inc.

51 - 200 employees

Founded 2022

💼 Consulting

⚖️ Legal

📦 Logistics

Consulting • Legal • Logistics

NightOwl Consulting Philippines Inc. is a BPO and staff-augmentation firm specializing in mortgage operations support. The company provides offshore teams and trained mortgage professionals in the Philippines who work US business hours to support lenders, brokers, branches, and independent mortgage banks across roles such as loan officer support, underwriting assistance, disclosure and closing support, compliance, licensing, and administrative functions. NightOwl emphasizes seamless integration with clients' processes, transparent cost-plus pricing, and long-term partnerships to scale mortgage operations and reduce costs.

📋 Description

• Set up and maintain mortgage loan files accurately and efficiently. • Review and organize loan documentation to ensure files are complete and properly documented. • Complete required file setup notes and maintain accurate loan information. • Monitor loan milestones and update files as they progress through the processing workflow. • Move loan milestones to the appropriate processing stages as needed. • Mark files ready for initial disclosure documents when requirements are met. • Order and track third-party services and documentation, including title orders, WVOE, VVOE, master insurance, payoff statements, VOR, transcripts, appraisals, inspections, EOI, RCE, and invoices. • Follow up on outstanding orders to ensure timely completion. • Review received documentation for accuracy and completeness and address discrepancies when necessary. • Pull USPS information and flood certificates. • Pull Demotech information as required. • Complete and maintain file contacts. • Complete insurance certificate snapshots. • Complete required processing information for order-out screens. • Assist with maintaining accurate and up-to-date loan documentation throughout processing. • Manage and organize the loan coordinator's inbox and calendar. • Monitor incoming requests, documents, and notifications. • Prioritize tasks and follow up on outstanding items. • Maintain accurate records and ensure important deadlines are not missed. • Provide general administrative support to the mortgage team as needed.

🎯 Requirements

• 2+ years of experience in the US mortgage industry, preferably in loan coordination, mortgage processing, or a similar role. • Hands-on experience with mortgage loan file setup and order-outs is required. • Experience ordering and tracking title, insurance, employment verification, payoff, appraisal, inspection, and other mortgage-related documents. • Familiarity with the mortgage loan processing lifecycle. • Strong attention to detail and organizational skills. • Excellent written and verbal communication skills. • Ability to manage multiple loan files and competing priorities. • Strong follow-through and ability to meet deadlines. • Comfortable working independently in a remote environment. • Experience with Encompass or other mortgage loan origination systems is preferred. • US mortgage processing or loan coordination experience • Encompass experience • Strong document management skills • Order-out and vendor coordination experience • Knowledge of mortgage terminology and processing requirements • Strong administrative and organizational skills • Proficiency with email, calendars, and other productivity tools

🏖️ Benefits

• Above market salary • HMO on Day 1 for principal and two dependents • Government-mandated benefits • Performance-based Incentives • Quarterly Company Events • 1,000 PHP De Minimis • Equipment and software provided

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