Provider Finance Liaison

Job not on LinkedIn

🔥 0 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

👻 Ghost score 14%

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Logo of NIVA Health

NIVA Health

51 - 200 employees

💼 Consulting

🛡️ Insurance

⚕️ Healthcare Insurance

Consulting • Insurance • Healthcare Insurance

NIVA Health is a healthcare provider focused on natural pain relief and renewal through cutting-edge therapies. They specialize in a variety of treatments, including IV Vitamin Therapy, wound care, and solutions for conditions such as erectile dysfunction, joint pain, and neuropathy. With multiple locations, they aim to help patients avoid unnecessary surgeries and medications while promoting overall wellness and vitality.

📋 Description

• Serve as the primary liaison between Finance, Clinical Operations, Billing, and NIVA Health Providers • Serve as the primary point of contact for Provider II bonus-related questions • Educate providers on the Provider Incentive Plan, bonus methodology, coding best practices, and documentation requirements • Review individualized bonus calculations and explain collection timing, future collections, bonus payments, and quarterly bonus statements • Escalate complex compensation questions to Finance leadership • Help providers understand how coding and documentation impact reimbursement, collections, and incentive compensation • Collaborate with Billing and Clinical Leadership to identify documentation deficiencies and improve coding accuracy • Build positive working relationships with providers and respond to provider inquiries • Identify recurring provider concerns, trends, and process improvement opportunities • Assist with provider onboarding, training resources, FAQs, educational materials, and presentations • Partner with Finance, Billing, Revenue Cycle, Case Management, Clinical Operations, Human Resources, and Credentialing • Maintain confidentiality of provider compensation and financial information • Participate in department meetings, training, and organizational provider-engagement initiatives

🎯 Requirements

• Diploma or Bachelor's degree in Healthcare Administration, Nursing, Business, Finance, or related field preferred • Experience in Case Management, Clinical Operations, Revenue Cycle, Billing, or Healthcare Administration preferred • Understanding of healthcare reimbursement and coding principles preferred • Experience explaining complex information in an easy-to-understand manner • Strong analytical and problem-solving skills • Outstanding verbal and written communication skills • Active listening skills • Professional presentation skills • Ability to explain financial concepts clearly to non-financial audiences • Microsoft Excel • Microsoft Teams • Outlook • Electronic Health Records (EHR) • Financial reporting systems preferred • Ability to maintain confidentiality and exercise discretion, diplomacy, and tact • Ability to manage multiple priorities and work independently • Remote work based in South Africa with frequent collaboration with U.S.-based leadership and providers

🏖️ Benefits

• Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the role in accordance with the Americans with Disabilities Act (ADA) • Equal employment opportunity and inclusive workplace commitment • Reasonable accommodations during the application or interview process

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